Terms and Conditions:
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Last updated: 27/12/2025
By booking any service with Stormland Productions (“Stormland,” “we,” “us,” “our”), you (“the Client”) agree to the following Terms & Conditions. These terms apply to all demo reel packages, including but not limited to The Buddy Reel and Demo In A Day.
1. Scope of Services
Stormland Productions provides custom-written, professionally produced demo reel scenes for actors. Services may include script development, casting of acting supports, rehearsal sessions, on-set direction, filming, and post-production editing.
All services are creative in nature. While we strive for excellence, artistic outcomes are inherently subjective and not guaranteed.
2. Booking & Payment
Full payment or a required deposit must be received to secure your booking.
No shoot dates, writing, casting, or rehearsals are confirmed until payment is received.
Prices are subject to change at any time and apply based on the rate at the time of booking.
3. Cancellation, Refunds & Credits
Refund Policy
Within 48 hours of purchase:
You are entitled to a 100% refund, no questions asked.After 48 hours of purchase and more than 14 days before your scheduled shoot:
You may cancel entirely or reduce your package and receive a 50% refund of the corresponding payment(s).Within 14 days of your scheduled shoot date:
All payments are non-refundable, including for removed scenes.
However, the paid amount may be issued as a credit toward a future Stormland Productions package.
Credits
Credits must be used within 12 months of issue.
Credits are applied to current pricing at the time of rebooking.
Credits are non-transferable and have no cash value.
4. Scene Count Changes (Multi-Scene Packages)
If you book a multi-scene package and later choose to remove a scene:
The same refund policy outlined above applies to the removed portion.
Scenes are custom-written, cast, and scheduled in advance. Reductions may affect production planning and creative scope.
5. The Buddy Reel — Additional Terms
Buddy Reel pricing requires two confirmed participants.
If one participant withdraws:
The remaining actor may replace the buddy without penalty if done at least 14 days before filming, provided no script rewrites are required.
If scripts must be rewritten, a rewrite fee of $200 per scene will apply to retain the original shoot date.
If no replacement is secured, Stormland reserves the right to:
Convert the booking to a solo package at current rates, or
Issue a credit for future use.
Stormland is not responsible for disputes or disagreements between buddy participants.
6. Scriptwriting & Revisions
Scripts are written to suit the actor’s casting type and the logistical scope of the package purchased.
Each scene includes a limited number of revisions, determined at Stormland’s discretion.
Major rewrites, late changes, or new creative directions requested after scripts are finalized may incur additional fees or require rescheduling.
Stormland retains final creative control over all scripts.
7. Casting of Acting Supports
Acting supports are cast at Stormland’s discretion based on availability, suitability, and production needs.
Acting supports are not guaranteed to be union performers or recognizable talent.
Dissatisfaction with acting supports does not constitute grounds for refunds or reshoots.
8. Rehearsals & Coaching
Rehearsals are conducted via Zoom and are limited in number and duration based on the package booked.
Rehearsals must be scheduled and used prior to the shoot date.
Coaching and direction are professional creative services and do not guarantee bookings, representation, or career outcomes.
9. Shoot Day Expectations
Clients are expected to arrive on time, prepared, and with lines learned.
Shooting time lost due to lateness, lack of preparation, or wardrobe issues is not refunded.
Minimum shoot times refer to on-set shooting time and do not include setup, lighting, or breaks.
Overtime is not guaranteed and may incur additional fees.
10. Post-Production & Delivery
Edited demo footage is typically delivered within 2–4 weeks of filming.
Delivery timelines may vary due to production volume, illness, or technical issues.
“Delivery” refers to the final edited scenes unless otherwise stated.
Raw footage is not included unless explicitly agreed to in writing.
11. Creative Satisfaction
Stormland Productions does not offer refunds based on:
Subjective dissatisfaction with performance, writing, direction, or editing
Creative differences
Changes in personal branding preferences after filming
By booking, you acknowledge that creative services involve interpretation and collaboration.
12. Usage Rights & Promotion
Clients may use delivered footage for personal promotional purposes (demo reels, casting submissions, websites, and social media).
Stormland Productions retains the right to use finished footage and behind-the-scenes material for:
Portfolio use
Website
Social media
Marketing and promotional purposes
No compensation is owed for such use.
13. Rescheduling, Studios & Force Majeure
Studio space, crew, and casting are booked in advance.
Rescheduling is not guaranteed once a shoot date is confirmed.
Stormland reserves the right to substitute studios or crew when necessary.
Stormland is not liable for delays or cancellations due to events beyond our control, including illness, extreme weather, power outages, or government restrictions.
14. Limitation of Liability
Stormland Productions’ liability is limited to the amount paid for services rendered. Stormland is not responsible for indirect, incidental, or consequential damages, including loss of career opportunities.
15. Acceptance of Terms
By booking any Stormland Productions service, you confirm that you have read, understood, and agreed to these Terms & Conditions.
16. Contact
All cancellations, changes, or inquiries must be submitted in writing to:
stormlandprod@gmail.com
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Effective Date: 19/08/2025
Stormland Productions (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing address, and other contact details provided when you make a purchase or inquiry.
Payment Information: Processed securely by our payment processor (Squarespace/Stripe/PayPal). We do not store your full credit card details.
Media & Project Files: Any scripts, videos, or materials you provide for the creation of demo reels.
Technical Data: Information automatically collected such as IP address, browser type, and device information.
2. How We Use Your Information
We use your information to:
Process and deliver your orders.
Communicate with you about projects, bookings, and support.
Provide a personalized and professional service.
Improve our website and services.
Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal information. We may share your data only in these circumstances:
With service providers (such as payment processors, email platforms, or editing contractors) who assist us in delivering our services.
If required by law or to protect our legal rights.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based service is completely secure.
5. Data Retention
We retain your personal and project information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal data. To make a request, please contact us at:
stormlandprod@gmail.com7. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices of those websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
stormlandprod@gmail.com
